Privacy Notice

Data collected

We only collect information relevant to assessing and responding to your request.

• Contact details, including name, business email, and phone number (if provided).
• Business information such as company name, sector, website, and growth objectives.
• Application information from prospective Heathgo Certified Partners, including service capabilities and supporting credentials.
• Technical data from standard website analytics and cookie tools, where consent is provided.

How information is used

We process personal information to operate our service and communicate effectively with businesses and prospective partners.

• To review enquiries and match businesses with suitable vetted specialists.
• To assess partner applications and manage certification and onboarding discussions.
• To provide service updates, respond to questions, and maintain accurate records.
• To improve website performance, security, and user experience using aggregated insights.

Cookies

Our website uses essential cookies required for core functionality and may use optional analytics cookies to understand site usage. Non-essential cookies are used only where consent has been provided. You can update your preferences through your browser settings or cookie controls.

Security

We apply proportionate technical and organisational safeguards to reduce unauthorised access, loss, misuse, or disclosure of personal information. Access is limited to authorised personnel and trusted service providers acting under confidentiality and data protection obligations.

UK GDPR rights

Subject to applicable law, you may have rights to access, correct, erase, restrict, object to processing, and request transfer of your personal data. You may also withdraw consent where processing relies on consent.

We will respond to valid requests within statutory timeframes and may need to verify identity before completing requests.